Refund & Returns Policy

Refund & Returns Policy

GiggleMaker LLP
Last Updated: 24-04-2026

At GiggleMaker LLP, we aim to provide a smooth and satisfying experience for all our customers. This policy outlines the conditions under which returns, replacements, and refunds are processed.

 

1. Eligibility for Returns & Refunds

A return or refund request may be accepted under the following conditions:

  • The product received is damaged or defective
  • The product delivered is incorrect or does not match the order
  • The order is not delivered due to an issue from our side
  • There is a duplicate or incorrect charge due to a technical error

 

2. Return & Refund Request Process

To request a return or refund:

  • Submit your request within 7 days of delivery
  • Provide a clear description of the issue
  • Share photo or video proof (preferably an unboxing video) for damaged/incorrect items
  • Contact us via email or phone

Requests without valid proof may not be accepted.

 

3. Replacement Policy

  • If your product is eligible, we will provide a replacement at no additional cost
  • Replacement orders are typically delivered within 5–7 business days after approval
  • In certain cases, we may request the return of the original product before dispatching a replacement

 

4. Refund Method & Timeline

  • Approved refunds will be processed within 7–10 business days from the date of approval
  • Refunds will be credited to the original payment method used during purchase

For Cash on Delivery (COD) orders:
Customers must provide valid bank account details to receive the refund.

 

5. Non-Returnable & Non-Refundable Cases

We do not accept returns or refunds in the following situations:

  • Requests made after 7 days of delivery
  • Damage caused due to customer mishandling or improper use
  • Change of mind after purchase
  • Dissatisfaction with the content of the book
  • Minor variations in color/print that do not affect usability

 

6. Order Cancellation

  • Orders can be cancelled only before they are shipped
  • Once an order is dispatched, cancellation is not possible
  • If an order is cancelled due to unavailability of stock, a full refund will be issued automatically

 

7. Return Shipping

  • If the return is due to our error (damaged/incorrect product), we will bear the return shipping cost
  • In other cases, return shipping (if applicable) may be the responsibility of the customer

 

8. Important Notes

  • We reserve the right to approve or reject any return/refund request after verification
  • Providing false claims or misuse of the policy may lead to rejection of future requests

 

9. Contact Us

For any return or refund-related queries, please contact:

GiggleMaker LLP
📧 gigglemakerar@gmail.com

 

Thank You

Thank you for choosing GiggleMaker LLP.
We truly appreciate your support and trust.

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